DirecTV is known for offering some of the best deals available in satellite home entertainment. DirecTV offers free satellite hardware and equipment, a free professional installation, low monthly costs, and service with absolutely no start or initialization fee. The satellite dish, a TiVo and DVR unit, a Hughes brand satellite receiver, and a remote control are all included in the equipment that comes free when you sign up for a monthly satellite television plan from DirecTV. To make it an even better deal (as impossible as that sounds) DirecTV actually the free installation in up to four rooms in your home, with all the necessary free equipment to match it. This means that you can basically get four home theatre set ups in your home just be signing up for a monthly satellite TV plan from DirecTV. Of course after hearing about all of that the first thing that most people think is that the monthly service must cost an arm and a leg. You will be surprised, then, to know that some of DirecTV's programming packages have a comparable monthly cost to that of regular cable television! It would be difficult to find a deal this good anywhere else.
DirecTV also offers what is known to be the best customer service and support available for television service today, anywhere. DirecTV is known for having a fantastic customer service hotline. Although DirecTV also offers customer support online, with DirecTV's 24 hour a day and seven day a week phone support, why would you ever even need it? Any time a television viewer has problems with their service of some kind, it seems the fastest way to resolving the problem is through troubleshooting with a professional. One major problem people have found with other services is that even though the company offers a customer service hotline, the customer service representatives are not always the most helpful. In fact, as you yourself have probably experienced before, with many television companies customer service hotlines you will run into customer service associates that are either incompetent, under trained, or just plain rude. DirecTV takes pride in their customer service, and because of this, when you call DirecT's customer support hotline you can always expect to talk to a competent, pleasant, and knowledgeable customer support rep. These unfortunately rare qualities of DirecTV's customer service most likely have a great deal to do with DirecTV's rating of number one in general customer satisfaction. Actually, DirecTV has just been rated as the best provider of customer satisfaction in the field of television providers, by the American Customer Satisfaction Index, for the 7th year in a row! A rating like that definitely says a lot, especially when it has remained unchanged for so many years. There is definitely a good reason for it. One thing is certain, if you ever do have a problem with your satellite service from DirecTV, however rare a problem with them might be, you will be totally satisfied with the customer service offered and the problem will most likely be fixed in minutes.Links:
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